Terms and conditions

Vsound.eu is operated by Elvari KB, a company registered in Sweden (company registration number 969764-7551, VAT number SE969764755101).

vSound 2 is guaranteed for 12 months from the date of purchase. If your product fails within this period, for reasons other than mishandling, physical shock, water ingress or other such accidents, we will repair or replace it free of charge.

You have the right to cancel the purchase of a good without having to give a reason at any time within 14 days from delivery. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. Once you have notified us that you wish to cancel the contract, we will give you return instructions. You must send the goods back to us at your own cost (unless we delivered the item to you in error or the item is damaged or defective). Once we have received the goods in good condition, we will issue a full refund as soon as possible.


We usually ship the next weekday and delivery time is 2-3 weekdays. If we do not have vSound 2 in stock we will inform you and ship as soon as possible.